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Frequently
Asked Questions

Frequently Asked Questions

  • Do your machines support CE certification?

    Do your machines support CE certification?

    Yes. We can provide CE documents. Other certification materials are available on request.

  • Does the equipment meet energy-saving and noise control standards?

    Does the equipment meet energy-saving and noise control standards?

    All models comply with international industrial environmental specifications.

  • Can you customize stranding machines based on our production requirements?

    Can you customize stranding machines based on our production requirements?

    Customization is available for bobbin layout, control system, voltage and more.

  • How are machines packed for sea shipment?

    How are machines packed for sea shipment?

    Protected with plastic film and fixed in fumigated wooden cases or steel frames.

  • Can you offer full export documents for customs clearance?

    Can you offer full export documents for customs clearance?

    Yes, we supply commercial invoice, packing list and other required files.

  • What routine maintenance is needed for frame stranders?

    What routine maintenance is needed for frame stranders?

    Regular lubrication, circuit inspection and tension system checking.

  • How long is the equipment warranty period?

    How long is the equipment warranty period?

    12-month warranty after on-site commissioning. Wearing parts are excluded.

  • How to purchase spare parts and get technical support after ordering?

    How to purchase spare parts and get technical support after ordering?

    We offer online technical support and global delivery of spare parts.

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